Got a question?
We have gathered all the best questions that we get into one place for you. It is easily searchable. If you don’t see what you are looking for here, please use the live help option if available or open a ticket and we will be happy to respond to your request.
Need to talk to someone?
Our support staff can be reached by phone during business hours. They will ask for your ticket number so be sure that you have opened a ticket prior to calling. Opening a ticket saves time by allowing us to capture information about your internet connection plus it creates a thread to document your issue in for any future interaction.