Setting Up Thunderbird

Setting Up The Thunderbird Mail Reader

This article shows how to set up Thunderbird if you are adding a new account or if you are migrating an existing account from another server.  You will need to know the following three items about each of your mailboxes:

  1. Email username (usually this is just the email address)
  2. Email password that you set in the hosting control panel when you created the mailbox on the server
  3. Email hostname (the name of the server that your email is on

In this example, we are using as the email username and as the email hostname. Please substitute your own values for these as you follow along.  First we will show setting up a new account, then further down we will show how to edit an existing account that has been migrated to our servers. We will also assume that the email address has already been created on our servers. This example only covers the process of adding it to Outlook.

In addition to setting up Outlook, you can also use our webmail interface to read your mail if you know your email accounts's username and password. The webmail interface is found on the server that you are on addressed like so:  (Replace the red portion with whatever the proper name of your web server is. They will all be in the format of rack??

Adding a new email account

Step 1: Launching Thunderbird for the first time will bring up the new account box.  Otherwise, click the hamburger menu in the upper right corner of Thunderbird's window and tell it that you want to create new account. Fill out the box like you see below putting your name in the name box and your email address in the email box and then click the "Configure manually" button:


Step 2: Configure the mail servers and ports like you see below, again substituting the example for whatever you hostname is. The hostname will be in the form of rack?? Click the "Done" button when you are done and your email is configured.


Editing a migrated email account

If we have migrated your mailboxes from a Cpanel equipped server, all the mailboxes along with their usernames and passwords will have been migrated for you.  About all that you will have to do is update the email server's hostname.

Step 1: Click Thunderbird's hamburger menu in the upper right corner beneath the close box and select the "Account Settings" item.


Step 2: Click the "Server Settings" item in the menu and fill it out like you see here.


Step 3: Now click the Outgoing mail link near the bottom of the window and you will see the outgoing mail server settings.  If there are multiple SMTP servers listed here, select the one that you want to change and click the "Edit" button.


Step 4: Change the "Server Name" field to your new mail hostname and make sure the port number is 587. Set the rest of the settings like you see below:


Step 5: Click "OK" and you are done.

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