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Our customer support staff is knowledgeable and eager to give you a hand. If you can't find your question in the FAQs, please open a ticket or chat (javascript required) with one of us and we will be pleased to help you .
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Got a question?
We have gathered all the best questions that we get into one place for you. It is easily searchable and you are able to pose additional questions that you think would make a good FAQ. DO NOT ask user-specific questions here. This is a public area and your questions will be seen by others. Use Support Tickets for user-specific requests.
Need to talk to someone?
Our support staff can be reached by phone during business hours. After hours support is available using the Support Ticket system.
Phone numbers.
While we welcome calls to our toll free number, 866-506-3389, please help us keep costs down by using the phone number 925-229-5240 if you have free or flat-rate long distance service.
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OTHER RESOURCES
Sometimes you need more. Here are some outside resources that you might find helpful.
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