1-Click Apps

ApplicationLive Helper Chat
Current Version2.77
Categorysupport

Requirements

Costfree
Install Size40MB
Requires MYSQL Database
Licenseopen source

Demonstration

Live Helper Chat Demonstration

Support

Live Helper Chat Website
Documentation
Frequently Asked Questions
Support Page

Languages

English

Live Helper Chat

Live Helper Chat is an open source support application.


Live Support chat for your website. Web and desktop clients. Co-Browsing, XMPP notifications, GTalk, Jabber, Openfire, Skype, Chrome extension, Node.js support, MySQL, PostgreSQL.

Features for site owners:
  • IPhone, Android, IPod, BlackBerry support using XMPP generic services, GTalk, Monal, Xabber
  • Skype and sevabot integration
  • Free modules: Questionary/voting module, FAQ module, Chatbox/Shoutbox module, Browser offers module, Forms module, Documents sharer module
  • Easy theming
  • Co-Browsing/Screen sharing
  • Speech to text
  • Unlimited operators, chats at the same time, departments
  • 5 widget position
  • User screenshots, see what your users sees
  • Drag & Drop widgets
  • Online users tracking
  • Invite users to chat
  • Chats archive
  • Chat remarks
  • Files uploads, drag & drop
  • Tablet and Mobile friendly
  • Visitor tracking across different subdomains of domain
  • Multilanguage back office where each operator can have different language.
  • Chrome extension
  • Operator To Operator chat
  • Option to have custom form attributes or pre-fill existing ones
  • Pro active users invitation to chat
  • Google map with users locations
  • RTL and LTR languages support
  • Windows/Mac/Linux client

Features for developers:
  • MVC structure
  • Free - Open Source
  • Clean code
  • Full XMPP support (ejabberd) not only XMPP notifications
  • Two sync methods, long polling or standard.
  • Node.js as transport layer
  • MySQL and PostgreSQL support
  • No php session if not required
  • Archive module
  • Fully supported multiple domains including http, https and subdomains
  • Plugins supported
  • Easy upgradable
  • Bootstrap 3 CSS framework
  • Customizable without changing kernel
  • Bugs fixed in days not in weeks or months
  • Can be customized to meet any business requirements
-Live Helper Chat developer

Screenshots

Available Versions

2.772017-10-24 (latest version)